Leadership & People Management Skills Program


Strengthen your capacity, confidence and competencies to lead and manage with accountability, influence and integrity in the modern business environment. The applied leadership and people management skills program will give insight into the role of leadership and management within a work environment.

Completing this course will help:

Who is the course for?

This course is suitable for individuals in all sectors of the economy, this includes but not limited to the public, the private and the not-for-profit sector. 

Training Outcomes

  • Explaining the concept of leadership.

  • Differentiating between leadership and management.

  • Analysing and comparing leadership theories.

  • Applying the different roles and qualities of leadership in a work context.

  • Formulating performance standards for team members in a unit.

  • Establishing systems for monitoring performance of team members.

  •  Preparing for a performance review of a team member.

  • Conducting performance review interview.

  • Analysing education, training and development needs of members of a unit.

  • Recording the results of the training needs analysis.

  • Compiling a people development plan for a work unit.

  • Managing the implementation of a people development plan for a unit.

  • Selecting a first line manager for a specific position.

  • Planning the coaching process of a first-line manager.

  • Coaching selected first-line manager.

  • Monitoring and measuring the results of coaching sessions.

  • Demonstrating knowledge of and insight into the theory of teams and the importance of teams in workplace activities.

  • Applying the theory of teams to team dynamics.

  • Explaining the process of building teams.

  • Analysing the role of team leader in promoting team effectiveness.

  • Evaluating the effectiveness of a team and propose ways to improve team effectiveness.

  • Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations

  • Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.

  •  Analysing the impact of emotional intelligence on life and work interactions.

  • Evaluating own level of emotional intelligence in order to determine development area.

  • Plan and prepare for recruitment and selection. 

  • Recruit applicants. 

  • Select staff.

Add These Skills To Your Skill Set