Sustained Verbal Communication Course
The connection between communication skills, interpersonal skills and successful job performance is now research-proven by numerous studies. Good verbal communication skills are a driver of successful job performance and business success. This sustained verbal communication course enables effective collaboration with peers and subordinates within an organisation or business.
Completing this course will help:
Who is the course for?
All who have communication skills and interpersonal skills as key competence requirements for their job will benefit greatly from the verbal communication fundamentals course.
- Participation in formal meetings is appropriate to the purpose and context of the meeting. Participation is consistent with meeting procedures and contributes to the achievement of meeting objectives.
- Contributions to group work are appropriate to the task and nature of the group and promote effective communication and teamwork.
- Participation in discussions, debates or negotiations is appropriate to the purpose and topic. Participation is consistent with the formality of procedures and contributes to meaningful interaction between participants.
- Formal communications are planned in writing/signing, and plans are detailed, complete, and realistic with respect to time allocation and content.
- Body language is appropriate to context and topic, and reinforces main ideas and points of view.
- Keywords/signs, pace and pause, stress, volume and intonation or sign size, pace, rhythm and non-manual features (NMFs) are used in appropriate ways to reinforce the message.
- Distortion of a contributor’s position on a given issue is explored with specific reference to what has been selected and omitted.
- The implications of how the choice of language structures and features, specifically tone, register, style and point of view affect audience interpretations of spoken/signed texts are explained.
- Facts and opinions are identified and distinguished. Omission of the necessary information is noted and addressed.