Supervisory & Team Leadership Course

Overview

The ability to motivate staff, have knowledge of team dynamics and know how to communicate effectively form a critical skill for team leaders, supervisors and junior managers. The supervisory and team leadership course will grow an understanding of responsible leadership and high-performance leadership of teams.

Completing this course will help:

Who is the course for?

This course is suitable for team leaders supervising their teams, performing junior management functions and contributing to achieving organisational goals through their work teams.

Training Outcomes

  • Explain the role of a team leader in an organisation.

  • The role of a team leader in an organisation is explained with reference to their job description.

  • The responsibilities of a team leader are explained within the context of a work environment.

  • The concepts of authority, responsibility and accountability are explained with reference to the team leader’s own position in an organisation.

  • The organising of workers in teams is explained in terms of recognised theory and practice.

  • Explain the purpose of the team.

  • The concept of a team is explained according to accepted theory and practice.

  • The purpose of the team is explained to the team members according to organisational requirements.

  • The role and expected outputs of each member of the team are identified in relation to the purpose.

  • Contract with the team members to obtain commitment to achieve organisational standards.

  • Tasks, performance plans, targets and standards are discussed and agreed upon according to organisational requirements.

  • Time allocations for achieving individual and team objectives are agreed upon through a process of consultation.

  • Implement, monitor and evaluate performance against team objectives and organisational standards.

  • Agreed plans are implemented according to Standard Operating Procedures.

  • Potential difficulties in achieving the plan are anticipated through reflection and feedback.

  • Team outputs are monitored against agreed targets and time allocations.

  • Variances to required outputs are identified and corrective action is taken where necessary.

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