Management Skills Course

Overview

Effective management skills can be the difference between a company’s success or failure. The management skills course offers the opportunity to widen your perspective of management strategy and discover how to use some powerful management techniques.

Completing this course will help in:

Who is the course for?

Individuals in all field of business require the skills, values and knowledge imparted by this course. The course participants will be able to employ the management techniques during the course of their work from junior managers to middle-level managers within an organisation.

Training Outcomes

  • Identify and develop objectives.

  • A statement of general intent is written specifying the aim, according to identified needs.

  • Measurable parameters are specified to meet the need.

  • Measures include, but are not limited to, performance outputs, cost, quantity, quality, dimensions, tolerances, deadlines and safety.

  • The involvement of team members is encouraged to refine the objective and the measurable parameters.

  • Formulate a plan to meet the objective.

  • Information is obtained and verified to specify the required tasks to achieve the objectives.

  • Tasks are sequenced according to priority, and resources allocated.

  • Time allocations are estimated according to the requirements to achieve objectives.

  • Criteria for success are established to facilitate monitoring.

  • Criteria for success include, but are not limited to, checkpoints, indicators and contingency plans, avoiding potential threats, that measure output from tasks in terms of quality and quantity.

  • Contributions from team members are encouraged and decisions are motivated where necessary.

  • Plans are formulated which are clear, visible and understood by all affected parties.

  • Implement the plan.

  • Team members have delegated tasks according to the plan.

  • Team members are encouraged to complete their tasks using their own control methods.

  • Resources are made available according to the plan.

  • Measuring and checking systems are initiated to enable monitoring for compliance with the plan.

  • Monitor activities.

  • Monitoring activities are initiated to compare actual progress with planned progress.

  • Monitoring occurs from the start to the end of implementation and includes all elements of the plan, as well as the control measures established by team members.

  • Corrective action is taken, where necessary, to bring actual results in line with planned results.

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