Communication Techniques Course

Overview

The connection between communication skills, interpersonal skills and successful job performance is now research-proven by numerous studies. Good communication skills are a prerequisite for business growth and career progression. The communication techniques course teaches effective communication concepts for use with peers and subordinates within organisations and business environments.

Completing this course will help:

Who is the course for?

Individuals in any field of business require the skills, values and knowledge reflected in this course. The individuals will be able to effectively use these communication techniques as required during the course of their work in a supervisory and/or senior capacity in an organisation.

Training Outcomes

  • An understanding of a range of written and oral communication techniques used in the workplace and applicable communication theory is demonstrated.
  • The ability to lead discussions and meetings chaired in an effective manner according to standard meeting procedures.

The ability to generate a wide variety of workplace reports and presentations to satisfy the needs of the target audience.

Upon completion of the course, the delegate will be able to use various data-gathering techniques. The delegate must be able to identify a target audience and structure reports and presentations for the target audience.

Upon completion of the course, the delegate will have learned how to systematically gather and analyse relevant information in workplace reports and presentations.

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